VXCharts > Help when you need it! > Knowledgebase

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How do I link and confirm my card in PayPal?
What is the VX ID?
How long will it take to activate my VXCharts after I subscribe?
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Platform/Computer related
.NET Framework 4.0 fails to install with error 0xc8000222
What are the minimum system requirements to run VXCharts?
Can it run on iMac / Mac / Macintosh?
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How do I trade/playback ES charts?
How does the Lagmeter™ behave during playback?
Why are there dots instead of bars on my charts?
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Do you have an email address? How can I contact you?
Why am I not getting a response from you?
Why do I get TransActAPI.LogonForAccount: errUnDocumentUser?
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» Articles in this category:

Help! My chatroom cannot connect! (Or there is no one in the chatroom) Article rated 3.3/5.0
You are likely connecting to the old chatroom server. Please update your chatroom hostname to and press Enter a
Window 11 compatibility Article rated 5.0/5.0
TransAct/Infinity   We have been informed by TransAct that testing of InfinityAT on Windows 11 will not happen until after it is released by Microsoft. Our own tests internally showed that...
Exclude and restore VXCharts files from Avast Article rated 3.2/5.0
1. Open the 
Exclude and restore VXCharts files from AVG Article rated 3.3/5.0
1. Open the AVG user interface, go to Menu ▸ Set
Exclude and restore VXCharts files from anti-malware/anti-virus Article rated 3.3/5.0
While we submit our files to anti virus to ensure they do not flag VXCharts as malware etc, once in a while, false positives can still occur.   To resolve these issues, please follow the links ...

» Top Knowledgebase articles: Views
» Latest Knowledgebase articles: Date added
 Window 11 compatibility Fri, 06 Aug 2021 11:28:07 +0000
 Exclude and restore VXCharts files from anti-malware/anti-virus Tue, 15 Aug 2017 10:17:48 +0000
 Exclude and restore VXCharts files from AVG Tue, 15 Aug 2017 10:02:44 +0000
 Exclude and restore VXCharts files from Avast Tue, 15 Aug 2017 09:36:18 +0000
 How does a trade happen? Fri, 24 Mar 2017 11:14:54 +0000
 Restore VXCharts windows to primary monitor Tue, 17 Jan 2017 05:16:18 +0000

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